Privacy Policy
Last Updated: May 7, 2025
This Privacy Notice describes the information Ascend Industries LLC (“Ascend”, “we”, “our”, or “us”) collects through its website: https://www.ascendindustries.com/ (the “Website”), how we use and retain this information, with whom we share it, and the choices you have in connection with these activities. This Privacy Notice does not apply to information collected in connection with your investment in, or similar participation with, investment vehicles and other entities formed or sponsored by Ascend, which is available upon request to investors.
1. PERSONAL INFORMATION WE COLLECT, HOW WE USE IT, AND HOW WE SHARE IT
When you interact with our Website as further described below, we collect your personal information, which is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual.
- Contact Us. When you complete the “Contact Us” form on our Website, we will collect your identifiers (name, telephone number, email address), and anything you include in the “How can we help?” field. We will use this information to respond to your message. We may share this information with our client relationship management platform to help track and improve our interaction with you.
- Interact with the Website. In addition to the personal information you provide directly to use through the Website, we also automatically collect the following internet and other network activity information about:
- Your computer: Internet Protocol (IP) address, browser type, browser version, the pages of our Website that you visit, time and date of your visit, the time spent on those pages of the Website, unique device identifiers, and diagnostic data)
- Your mobile device: including the information above when collected through your computer, the type of mobile device you use, your mobile device unique ID, and your mobile device operating system.
- We collect this information via pixels, cookies, and/or other online data collection technology for the following purposes: (i) provide the Website; (ii) analyze your use the Website to enhance user experience; (iv) analyze your use the Website to improve the functionality of the Website; (v) prevent fraudulent use of the Website and detect unlawful activity; and (vi) diagnosis and repair Website errors, and, in cases of abuse, track and mitigate the abuse.
- In particular, below are the third-party analytics cookies and tracking technologies on our Website:
- Google Analytics. We use Google Analytics to collect information on your use of the Website for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there. Google Analytics also receives information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to our Websites or to another application which partners with Google is restricted by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on, which can be accessed here.
In general, to disable cookies and limit the collection and use of information through them, you can set your browser to refuse cookies or indicate when a cookie is being sent. When you opt-out an opt-out cookie will be placed on your device. The opt-out cookie is browser and device specific and will only last until cookies are cleared from your browser or device. You can also manage your cookie preferences via our cookie management platform.
2. HOW WE SHARE AND DISCLOSE YOUR INFORMATION
We will share the information we collect from and about you for the following business and operational purposes:
- Service Providers: We may provide access to or share your information with select third parties who perform services on our behalf. Service providers related to the Website are described more specifically in the PERSONAL INFORMATION WE COLLECT, HOW WE USE IT, AND HOW WE SHARE IT section of this Notice. Other service providers that perform operational or other support services on our behalf that may have access to your information include vendors that provide the following services: website analytics, data storage, security, fraud prevention, website development, IT assistance, accounting, marketing/business development, and legal services.
- Affiliates and Subsidiaries: We share your personal information within Ascend, including with our affiliated (parent or subsidiary) organizations for the legitimate business purposes, such as current client communication, accounting, etc.
- Business Reorganization: In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidations, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we would share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We would also share personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings.
- Legal Purposes: We will share your personal information where we are legally required to do so, such as in response to court orders, enforcement or legal process, including for national security purposes; to establish, protect, or exercise our legal rights, as required to enforce our contracts with you; to defend against legal claims or demands; to detect, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; or to comply with the requirements of any applicable law.
- Your Consent: If you have consented to our sharing of your information, we will also share your information consistent with your consent. You may withdraw your consent at any time.
3. THIRD-PARTY LINKS AND FEATURES
The Website may contain links to third-party websites, third-party plug-ins (e.g., Facebook, Instagram, and X/Twitter). If you choose to use these websites, plug-ins, or services, you may disclose your information not just to those third parties, but also to their users and the public more generally depending on how their services function. If you choose to use these services, we are not responsible for the content or practices of such third-party websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third-party websites or services, and not this Privacy Notice. We urge you to read the privacy and security policies of these third parties.
4. DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The data collected automatically via cookies and other online trackers are kept in accordance with the applicable tracker’s retention period.
5. DATA TRANSFER
Your information is processed in the United States and in any other places where our services providers are located or store data. It means that this information may be transferred to jurisdictions outside of the United States where the data protection laws may differ than those from your jurisdiction.
6. CHILDREN’S PRIVACY
The Services are intended for adults only. We do not knowingly solicit any information from individuals under the age of sixteen (16) years old, nor do we knowingly market or otherwise target our websites or its products or services to children.
If we become aware that a visitor to our websites is under the age of sixteen (16) years old, we will remove his or her personal data from our files. We also comply with other age restrictions and requirements in accordance with applicable local laws.
7. DO NOT TRACK
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We do not currently recognize or respond to browser-initiated Do Not Track signals.
8. DATA SECURITY
We implement and maintain reasonable security measures to protect the personal information we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. These security measures include encryption and access controls. However, no security measure or modality of data transmission over the internet is 100% secure and we are unable to guarantee the absolute security of the personal information we have collected from you.
9. CHANGES TO OUR PRIVACY NOTICE
We may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website, and/or via email to request your consent if required.
10. CONTACT INFORMATION
If you wish to contact us regarding our information practices or in relation to this Privacy Notice, please contact us using the “Contact Us” form on the Website.
